Jay Baer – Medium

Jay Baer
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Convince & Convert

Customer Experience Calamity : Do You Treat Your Customers Like This?

On a scale of 1–10, how annoyed would you be about this?

1 min readMar 12, 2020

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Jay Baer
in
Convince & Convert

Customer Experience Calamity: Do Not Do This In a Recession

On a scale of 1–10, how annoyed would you be about this?

1 min readMar 4, 2020

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Jay Baer

Customer Experience Calamity: Why You Cannot Wait on Customer Experience Improvements

On a scale of 1–10, how annoyed would you be about this?

1 min readFeb 25, 2020

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Jay Baer
in
Convince & Convert

The Top 9 Ways Meeting Planners Find Speakers

[They’re Not as Digital as You Might Think]

2 min readFeb 19, 2020

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The Top 9 Ways Meeting Planners Find Speakers

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Jay Baer

Customer Experience Calamity: The One Thing Your Brand Must Do

Is it just me, or is this a customer experience calamity?

1 min readFeb 18, 2020

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Jay Baer
in
Convince & Convert

Meeting planners have spoken, and we listened.

“There’s riches in the niches.” ~Speaking Industry Adage

2 min readFeb 12, 2020

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Meeting planners have spoken, and we listened.

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Jay Baer

The Topics Meeting Planners Want for 2020

The tremendous appetite for dialogue on leadership, motivation, disruption and innovation will set the tone for keynote speeches in 2020.

2 min readFeb 5, 2020

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The Topics Meeting Planners Want for 2020

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Jay Baer
in
Convince & Convert

I Just Launched New Podcast About Professional Speakers and Storytelling

In addition to running Convince & Convert, I am a professional speaker and give many presentations each year on marketing and customer…

3 min readDec 5, 2019

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I Just Launched New Podcast About Professional Speakers and Storytelling

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Jay Baer
in
Convince & Convert

Statistics That Matter About The State of Work

We spend so much time working, but much of that time is not terribly productive.

5 min readNov 13, 2019

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Statistics That Matter About The State of Work

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Jay Baer
in
Convince & Convert

A Self-Inflicted Wound

It would seem that a lot of people found my latest email to be very relatable. Here’s what I had to say last week. Have you ever been…

7 min readNov 5, 2019

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A Self-Inflicted Wound

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Jay Baer

Jay Baer

Founder of Convince & Convert, a digital media and marketing company. NY Times best-selling author, global keynote speaker. New book: Hug Your Haters

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