Erica LaiTurning Loss into SuccessCrediting the recent mass layoffs in tech, I’ve been doing a lot of reflecting, particularly around the incredibly low point that ended up…5 min read·Jan 5, 2023----
Erica LaiIcons: Communication, Decoration, and TrustIcons are a great way to convey an idea in one compact package. In an ideal world, they should arguably be recognizable on their own. But…3 min read·Mar 9, 2020----
Erica LaiInformation Architecture — From Seeing to…Information Architecture is the reason you’re able to decipher airport signs, maps, and navigate through apps, websites, and operating…2 min read·Feb 16, 2020----
Erica LaiOn Assumptions and FailuresBeing immersed in DesignLab’s UX Academy, I realized that I’d been unknowingly applying UX theories and approaches to re-designing the…1 min read·Feb 1, 2020----
Erica LaiThe Big Ask: Why?Why. This 3 letter word has been a deep part of my life. I use it in obvious ways to satiate curiosity, to build a better understanding of…2 min read·Jan 24, 2020----